1. The regular membership at Xiang Culture is primarily designed for student use. Regular members can access almost all current PowerPoint presentations, but they won't have access to many tools, and the teacher's manuals or the teacher-specific PowerPoint presentations and downloadable contents.

2. Each PowerPoint file includes audio files! Teachers can remind students that these audio files can have their playback speed adjusted!

3. The Premium Teacher membership at Xiang Culture is intended for teachers' use. For festive occasions, teachers can access complete teacher's manuals with more art-related activities and methods for conducting activities! Teachers can also use teacher-specific PowerPoint presentations, which are entirely in Chinese and contain surprises!

4. Premium Teacher members can also download teaching resources, such as phonetic spelling practice sheets and the upcoming versatile listening, speaking, reading, and writing board game! More teaching resources are planned for future release exclusively for Premium Teacher members!

5. Xiang Culture charges in CAD, Canadian dollars!

6. ​Refund policy 

• We offer refunds for annual subscriptions based on the following tiered structure:

  1. Within 10 days of purchase: You are eligible for a 90% refund, as 10% of the subscription fee is retained to cover transaction fees.

  2. Between 11 days and 3 months of purchase: You are eligible for a 60% refund of your subscription fee.

  3. Between 3 months and 6 months of purchase: You are eligible for a 30% refund of your subscription fee.

  4. After 6 months of purchase: No refunds will be issued.

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If you would like to try out our services before committing to an annual subscription, you may subscribe to our Monthly Premium Teacher Membership. This allows you to experience our offerings on a month-to-month basis.

To avoid being charged for the next billing cycle, we recommend that you cancel your subscription immediately after signing up if you do not wish to continue beyond the first month. This ensures that you will not be charged the recurring monthly fee in case you forget to cancel later. 

We understand that many teachers wish to download and modify Xiang Culture's content, but the images used in Xiang Culture are copyrighted and cannot be duplicated. Therefore, we can't allow teachers to download and modify the content.
However, we warmly welcome suggestions from teachers! If teachers have suggestions on how we can modify our content, please let us know. We'll evaluate and strive to meet your expectations. We also welcome ideas from teachers, as Xiang Culture is eager to create interesting PowerPoint presentations and educational materials for you!​​​

If you have any other concerns, please feel free to contact us at info@xiangculture.com. Xiang Culture looks forward to hearing from you!